8 Reasons Why It's Smarter to Get Your Home Loan Through UNO

UNO Home Loans has revolutionalised the home loan market. Here's 8 reasons why we can get you a better, smarter deal on your home loan.

UNO Home Loans has revolutionised Australiaā€™s home-loan market. Every month, we use our technology to assist thousands of homeowners, investors, refinancers, first-home buyers and downsizers get the right deal ā€“ the loan that best suits their individual circumstances. And we provide great advice and service along the way, demystifying and simplifying what can often be a stressful and complex process. How do we get you a better deal? Let us count the ways ā€¦

1. Weā€™re 100 per cent transparent

While traditional mortgage brokers might only show you two or three options (because they simply canā€™t have all of the thousands of product variations in their head), we provide you with all available home loan options in our database that you could be eligible for. You see everything, which gives you true choice and transparency. It means that you can see which is the best option for you, whatever your personal preferences and goals.

2. We have no hidden agendas

Unlike with traditional mortgage brokers, when you settle a loan with UNO, our individual Advisers donā€™t receive a commission. Commission from lenders is paid to UNO, as a business, and is invested in the technology, platform, content as well as our people so that we can not only offer customers a better deal but great advice too. This means our Advisers have one objective ā€“ to find you the best home loan deal and guide you through to the end of the process. In many cases, we will negotiate with lenders on your behalf. There are no personal or team incentives to ā€œsellā€ you a product from a specific lender.

3. We have unbeatable technology

Our tech powers through hundreds of mortgage products with thousands of variations or ā€œrulesā€ that modify these based on every customerā€™s unique situation. There are thousands of possible product configurations for any individual borrower. Without smart technology, itā€™s extremely difficult for anyone ā€“ be it a customer or professional ā€“ to identify the best option. Traditional mortgage brokers couldnā€™t run those comparisons in their head even if they wanted to! Fortunately, our platform makes the process data-powered and smarter. Need a home loan?UNO. The new way to get a better deal. Get Started

4. We have smart and experienced experts

Our advisers are extremely experienced and genuinely understand Australiaā€™s home-loan market. They enjoy the challenge of finding the best loan deal and push hard to exceed customersā€™ expectations 10-fold. They also love data and know how to use our advanced technology, which means the advice they offer is always backed by data and up to date. Read about our team of advisers here.

5. Weā€™re (almost) always open

You can reach one of our specialists every day of week ā€“ from 8am to 10pm on weekdays, and 9am to 5pm on weekends. How you do it is up to you ā€“ web chat, email, Skype, text ā€¦ or even talk to one of us on the phone. Chances are you can chat to one of our home-loan advisers right now.

6. We may be a digital business, but we believe in ā€œold-fashionedā€ customer service

We genuinely want to provide our customers with the best possible home loan for their individual circumstances. Our mission is to change the way Australians get a home loan by using technology with all of the deals the big and specialist banks are offering, and team this with advice that helps you make the right decision.

7. Weā€™ll never pester you

Our customers donā€™t receive phone calls from salespeople. Weā€™ll reach out to tell you weā€™re here, but weā€™ll never hound you. But if you decide to work with us, we will keep in regular contact to make sure you know what is happening at all times. Read about our mission here.

What to do next

To get a better home loan the smarter, faster way:

  • Search for home loan deals here
  • Or chat with one of our advisers Book a call in with UNO
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TESTIMONIALS

What our customers are saying

Kathryn Cretney
November 14, 2024
5 stars for our service reviews from clients
Paul helped us from day one before we even arrived in Australia so we knew exactly what we needed to prepare. Heā€™s got a tonne of knowledge and was really lovely and supportive to deal with. Helpful and easy going. Would highly recommend - now in our first Aussie home and Paul made the process all very easy!
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Sean O'Neill
November 14, 2024
5 stars for our service reviews from clients
We received excellent service and a tailored solution to our home loan requirements from Uno. Paul kept us informed at all milestone stages and throughout the process he demonstrated a ā€˜can doā€™ attitude that ultimately allowed us to get over the line and meet our deadline. Weā€™re most grateful and very impressed. Highly recommend
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Crush Huston
November 8, 2024
5 stars for our service reviews from clients
Paul is an amazing broker. Communicative, responsive and knows his stuff! Highly recommend
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Amanda Pearce
November 7, 2024
5 stars for our service reviews from clients
After just four months in Australia, our New Zealand home sold, prompting us to stop renting and invest locally. We found Paul through a Kiwi Facebook group, and his exceptional service exceeded our expectations. From initial contact, Paul provided clear explanations, friendly communication, and prompt responses to our queries, making our mortgage process remarkably smooth. We highly recommend him.
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Dom Saric
November 3, 2024
5 stars for our service reviews from clients
Mike Parsons went above and beyond to ensure that our refinancing journey was painless and successful. He was communicative, accessible (even working while on holidays!), and his knowledge of the systems at play meant that he picked up on things that other brokers missed. Would 100% recommend Mike, and will definitely be back next time we need a broker.
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Ashleigh Breaden
October 31, 2024
5 stars for our service reviews from clients
Mike Parsons handled our refinance of our home loan with ease and a depth of knowledge that ensured we got the best deal possible for our situation. We didn't have an easy one to solve for with my husband being self employed and we were consolidating finances as well for a car loan. But Mike handled it all for us and once we had provided him with all the documents we literally didn't have to do a thing after that, it was so easy and so quick we are super happy with the experience! Top notch! Highly recommend!!
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Kyle Richards
October 10, 2024
5 stars for our service reviews from clients
Absolute legend, helped me through the first home buyers scheme, explained everything in a way that made sense, was very knowledgeable and a joy to work with.
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Chloe S
October 8, 2024
5 stars for our service reviews from clients
Mike Parsons made it possible for us and the in laws to get 2 pretty complicated home loans. He helped us through everything and we'd be happy to use Mike and the team again for anything we needed. Thanks again!
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Sam Rezai
October 2, 2024
5 stars for our service reviews from clients
I have gone through 6 different mortgage brokers prior to meeting Andrew Wyers. He is the most patient mortgage broker Iā€™ve encountered and also the most knowledgable about the bankā€™s lending process and products available. It took me 1 year to find a house I was happy with and Andrew was always there to assist with any issues or questions I had; he always return my phone call, even on the weekends or when his away on holidays. The loan process was smooth and I had no complications. The process with Andrew was again nice and easy, he took the time to find and put together the right package that was suited to my situation. I have recommended Andrew to my family & friends and everyone have been grateful and completely satisfied with his service.
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S Wilko
September 23, 2024
5 stars for our service reviews from clients
I had not dealt with Scott or UNO before finding them on the internet. Even as an Australian citizen living and working overseas, I knew obtaining a loan would be difficult. However, Scott went above and beyond what I expected from a mortgage broker. I genuinely donā€™t think you could find another company that works as hard as they did to get my home loan approved. I cannot recommend them highly enough. Everyone I dealt with at UNO were extremely professional and helpful. If you are looking for a broker, you would be mad not to give them a go. Thanks to Scott Wilkinson, Dalby Bajwa, Jena Lasquite and Andrew Pacini. Shaun.
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Shan Liao
September 3, 2024
5 stars for our service reviews from clients
I had an outstanding experience with Tian Liu. He was incredibly professional and attentive, going above and beyond to meet my needs. His expertise and dedication made the entire process smooth and stress-free. Tian's deep knowledge of the market and commitment to finding the best solutions for his clients truly sets him apart. He was always available to answer my questions and provided invaluable guidance throughout. I highly recommend Tian Liu to anyone in need of a reliable and skilled broker!"
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Nathanael Chin
September 3, 2024
5 stars for our service reviews from clients
Tian Liu provided exceptional service throughout the entire process. His professionalism and keen attention to detail were evident from the start. Tian consistently kept us informed and offered insightful advice that made us feel confident in our decisions. He truly cares about his clients and works tirelessly to ensure the best possible outcome. We couldn't be happier with his assistance and highly recommend Tian to anyone looking for a trustworthy and knowledgeable broker.
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