What is a credit score?

Lenders use your credit score to assess your mortgage application. Your credit score is based on your credit file and information you provide in your application. It will vary from lender to lender, according to their loan criteria.

(not to be confused with loanScore) A lender uses a credit score to determine a borrowerā€™s risk profile. In Australia this is made up of two numbers:

  • one from an individualā€™s credit file,
  • the other from the lender itself determining how well the applicant meets their lending criteria.

How is my credit score calculated?

All the information about your credit history is available in your credit file. This information is analysed using the Equifax Credit Score ā€“ a model that predicts the risk a lender would take in lending you money. Once you submit an application for a home loan, the lender will request your credit file. They use its rating to calculate your overall credit score alongside other key details from your application:

  • income,
  • assets,
  • living costs, and
  • outstanding debts.

What is considered a good credit score?

Most lenders will not allow you to see the credit score that they give you; they will only advise you on the outcome of your application. However, you are able to access the credit score from your credit file. This ranges from 0 to 1200. Higher scores indicate lower credit risk. A score of 700 and above is considered ā€˜goodā€™.

What type of information does my credit file contain?

Your credit file contains information from credit providers and the public record. It will include:

  • Personal identifying information;
  • Repayment histories on credit cards, loan and mortgages;
  • Types of credit you already have;
  • Number of credit enquiries in last 12 months;
  • Default information. When you request your credit score, you will also receive details on what factors have influenced your rating. This information may enable you to improve your score over time.

How can I check my credit file?

In Australia, you can access your credit file for free once a year by contacting one of the following Credit Reporting Bodies (CRBs):

  • Get Credit Score
  • Veda (Equifax)
  • D&B
  • ExperianSee the Office of the Australian Information Commissioner for more details on how and when you can access your credit report. Requesting a copy of your credit file will not hurt your credit score. Further, it could be worthwhile to check your credit history is accurate and not compromised by errors or an identity fraud. You can also order a free credit file from My Credit File, and set up credit alerts so you donā€™t run into issues just as youā€™re trying to get finance.

How can I raise my credit score?

You can improve your credit score with good financial management:

  • Pay all your bills on time;
  • Settle any defaults;
  • Avoid applying for credit you donā€™t need;
  • Be wary of applying for credit with less reputable lenders (this may indicate financial distress and negatively impact your rating). Managing your finances well before you apply for credit will increase your chances of getting approved.

How do lenders calculate my credit score?

Your credit score from your credit file will remain the same ā€“ at a point in time ā€“ regardless of which lender you choose to apply for a home loan with. However, your overall credit score will vary from lender to lender. Lenders calculate this score not only by the information on your credit file, but also on the information you provide in your application. Each lender has a different method of determining this score ā€“ so some may assess you more favourably than others. An uno adviser can look at your personal circumstances and advise you on which lenders are more likely to approve your application. This can help you avoid having your application rejected and protect your credit file from the negative effects this could have on it.

What results might I get?

A lender takes information from your application and credit file and uses their own algorithms to calculate your credit score. They will base their decision on this computer-generated result, which could be:

  • Pass ā€“ your credit score is good and you should be able to secure a home loan.
  • Decline ā€“ your credit score is lower than it needs to be, so lenders will decline your application on the spot.
  • Refer ā€“ the computer was unable to calculate your credit score, either:
  • The information you provided was incomplete, or
  • Your credit score is stuck between a pass and a fail. If your application receives a referral, thereā€™s still a possibility of getting your home loan application approved. It will be forwarded to a credit manager to assess it manually.

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Absolute legend, helped me through the first home buyers scheme, explained everything in a way that made sense, was very knowledgeable and a joy to work with.
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I have gone through 6 different mortgage brokers prior to meeting Andrew Wyers. He is the most patient mortgage broker Iā€™ve encountered and also the most knowledgable about the bankā€™s lending process and products available. It took me 1 year to find a house I was happy with and Andrew was always there to assist with any issues or questions I had; he always return my phone call, even on the weekends or when his away on holidays. The loan process was smooth and I had no complications. The process with Andrew was again nice and easy, he took the time to find and put together the right package that was suited to my situation. I have recommended Andrew to my family & friends and everyone have been grateful and completely satisfied with his service.
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I had not dealt with Scott or UNO before finding them on the internet. Even as an Australian citizen living and working overseas, I knew obtaining a loan would be difficult. However, Scott went above and beyond what I expected from a mortgage broker. I genuinely donā€™t think you could find another company that works as hard as they did to get my home loan approved. I cannot recommend them highly enough. Everyone I dealt with at UNO were extremely professional and helpful. If you are looking for a broker, you would be mad not to give them a go. Thanks to Scott Wilkinson, Dalby Bajwa, Jena Lasquite and Andrew Pacini. Shaun.
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I had an outstanding experience with Tian Liu. He was incredibly professional and attentive, going above and beyond to meet my needs. His expertise and dedication made the entire process smooth and stress-free. Tian's deep knowledge of the market and commitment to finding the best solutions for his clients truly sets him apart. He was always available to answer my questions and provided invaluable guidance throughout. I highly recommend Tian Liu to anyone in need of a reliable and skilled broker!"
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Tian Liu provided exceptional service throughout the entire process. His professionalism and keen attention to detail were evident from the start. Tian consistently kept us informed and offered insightful advice that made us feel confident in our decisions. He truly cares about his clients and works tirelessly to ensure the best possible outcome. We couldn't be happier with his assistance and highly recommend Tian to anyone looking for a trustworthy and knowledgeable broker.
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For the past three years, it has been an absolute pleasure to work with Mike Parsons. He has consistently helped us navigate commercial property loans with skill and efficiency. Mikeā€™s timely and professional responses to our inquiries have been invaluable. We have built a strong, reliable relationship with him and eagerly anticipate continuing our collaboration in the future. We highly recommend his services.
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I am so thankful and grateful to have Scott Wilkinson as my broker. He not only looked after me every step from start to finish he gave me confidence and I was able to trust him and his expertise. My children and I are now happy in our new home and very appreciative of Scott's help. I will definitely be only having Scott as my broker from here onward as there is no mucking around and straightforward answers. Thanks again
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I am writing this summary in support of recommending Mike Parsons as a Mortgage Broker. At the time of writing this, I have known Mike for 4 years and he has executed 4 mortgages deals for me (including 2 refinances) over that time. Mike has provided me incredible service as a mortgage broker as follows : - Works painstakingly on getting the scenarios together to provide you options that optimize your position. - Works inordinate hours on the detail necessary to support the scenarios. - Mike keeps you updated on the status and progress of the applications and also helps you work through answering questions and any complexities that may arise. -In my cases, given the complexities and timings of my situations , these application processes would take many weeks to finalize . Mike never gave anything other than utter commitment and focus to getting the job done. Mike acts as a true business partner throughout this whole broker /mortgage journey. I simply would only go to Mike for any future dealings on getting a loan from a bank (and as will my kids in the future !) . There is no way a bank (I have seen anyway) would provide this kind of time nor service to a customer. You can rest assured that once Mike has done the deal, you have ended up with the most optimized position taking into account all the variables/scenarios in play. Scott Hutchinson
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I've worked with Scott Wilkinson for my last 2 properties and he's been excellent. He sourced multiple options and didn't push a specific bank, tailoring his recommendations to me based on my requirements. I was specifically requesting a "medico loan" and Scott could navigate that extra requirement with expertise. When I was initially working with Scott, I was also trialling 2 other brokers and neither of those 2 had the same breadth of lenders, or could provide the same deals. I've referred multiple buyers to Scott and his team; one of them said to me after working with him, "how'd you find this guy, he's so good compared to all the other broker's I've worked with!" I'm going into my next purchase with Scott as my broker partner again. I recommend him to everyone
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