Armed with UNO's intel, PJ called her lender and got a better rate

After plugging a few details into UNO’s loanScore tool, PJ discovered her home loan rate was almost two percentage points higher than others offered on UNO’s panel.

When we launched loanScore, our plan was to create transparency about loans for customers – and where possible, enable them to get a better deal. Knowing that many of our consumers had never asked their lender or broker for a better rate since they took out their loan, we wanted to create a simple way for borrowers to assess if their loan was healthy. Secondly, we wanted to be able to update them regularly on the health of their loan and empower them to take control of their finances, using technology, their own data and the knowledge that there might be a better option out there for them. UNO’s loanScore tool enables customers to analyse how their loan compares to others in the market and see how much they might save if they take action to switch it. Curious to know how much you could be saving? Why not check out our loanScore tool today. It takes two minutes and it’s totally free. It’s a great place to start to see if you could be on a better rate. Or read on to see how PJ used loanScore to get a better rate.

How UNO helped PJ save thousands

UNO customer PJ signed up (it’s free) and used loanScore to test how her investment loan was performing. After plugging in a few details, PJ learned that at 5.01%, the interest rate she was on was more than two percentage points higher than a lot of the rates on our panel at that time. “The tool showed me I could save over $10,000 over 3 years,” PJ says. “I’m quite happy with my lender ING but that kind of saving opportunity was enough to make me switch. “Armed with the information from UNO, I called ING and they dropped my rate and have agreed to keep the discount off the standard rate for the life of the loan.” In just a few months, thousands of Australians like PJ have signed up to UNO’s free refinance calculator. Some have found peace of mind upon learning their loan is in good shape. Others have been able to take action to improve their position. PJ says: “I’m so glad I used the UNO loanScore tool. By using the tool across my two investment loans I could see how how bad my rate really was. I’ll definitely be checking the health of my loans more often now. Thank you, UNO.” Check your loanScore now

UNO’s Active Home Loan Management

We are thrilled for PJ and so glad we were able to save her some money. While PJ was happy to use the information she had from UNO and make a quick phone call to her lender, UNO can actually do this for you. UNO’s Active Home Loan Management service is founded on the principle of acting in the best interests of home loan customers. UNO will proactively manage the home loans of Australians on their behalf, so home loan customers can be confident they are getting real value and saving money as often as those savings become accessible. If you would like to see how you can save money on your home loan book a call with our customer care team today. Book a call in with UNO

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Justin Butcher
July 28, 2025
5 stars for our service reviews from clients
PROFESSIONALISM PLUS Jake was very helpful in helping us achieve our dream. He is a very professional and informative person who goes out of his way to help his clients through a stressful time whilst making the whole process seamless. On top of this he can also help get better Insurances and is happy to assist where he can. We would absolutely recommend choosing Jake to help you! Thanks for everything it was a pleasure dealing with you.
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Aurora Tang
July 21, 2025
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Had a fantastic experience with Paul. He was knowledgeable, responsive, and made the whole process smooth and stress-free. Highly recommended.
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Just Abby
July 18, 2025
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My dealings with Scott Wilkinson at UNO, have been nothing short of exemplary. My refinance involved a bunch of moving parts due to a business debt, and Scott didn't stop until we got an excellent result! Great communication, easy online portals for data collection and, from all accounts, a great team working together to get results for their clients. I really can't thank Scott enough, for going the extra mile(s) to make this happen for me. 10/10 would recommend his services to anyone looking at a restructure, and I won't hesitate to reach out again, should I be in the position in the future.
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Matt Rose
July 11, 2025
5 stars for our service reviews from clients
We’re incredibly grateful to Mike Parsons for his outstanding support and expertise. Mike took the time to genuinely understand our unique situation and demonstrated a deep level of knowledge and insight throughout the process. His ability to assess our needs and apply tailored solutions made all the difference. Thanks to his thoughtful approach and professionalism, we were able to achieve an ideal outcome that perfectly suited our circumstances. We highly recommend Mike to anyone looking for a knowledgeable and client-focused professional who truly goes the extra mile.
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Get About Guy
July 10, 2025
5 stars for our service reviews from clients
The UNO Home Loans team provided a great experience. I'm an expat Aussie living in the UK who was looking for an investment property back home in Australia. Mike and the team guided me through the whole process from giving me an initial indication of how much I could borrow, to finding me a lender with an appropriate loan that met my needs, and finally through the settlement process with the bank. The team were always available to answer my questions very promptly. The whole experience was very easy and hassle free.
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Kylie Morgan
July 8, 2025
5 stars for our service reviews from clients
Scott and the team were amazing. The entire process was so simple and so fast! Thank you!
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Gillian Kearon
July 6, 2025
5 stars for our service reviews from clients
I highly recommend Mike Parsons as a mortgage broker. I couldn't fault the service provided by UNO. Thanks Mike!
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John Carlo Penaflor
June 24, 2025
5 stars for our service reviews from clients
Amazing service from Scott. Efficient, clear and fast. Got my homeloan refinanced in record time.
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Rebekah Tolmachoff
June 24, 2025
5 stars for our service reviews from clients
We had a fantastic experience working with Paul at Uno. From start to finish, he was professional, attentive, and genuinely cared about us and our situation. He kept in touch throughout the entire process, always keeping us informed and making everything feel simple and stress-free. Nothing was ever too much trouble, and his support made a big difference. Highly recommend Paul to anyone looking for a reliable and caring broker!
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Sally MacKenzie
June 10, 2025
5 stars for our service reviews from clients
We chose Uno Home Loans from their impressive web site knowing we were going to find it hard, on many fronts, to qualify for a home loan. We were incredibly fortunate to be assigned Mike Parsons as right from the get-go, despite the complexities, he hit the ground running for us. He was incredibly knowledgeable, with years of experience but what was immediately apparent and impressive was that he was totally invested in getting us over the line, doing absolutely everything possible, including working around the clock. Despite it being a relatively small loan in the order of things, Mike never missed a beat, getting docs ready, following up and answering every request from the proposed funder immediately. He kept us informed on progress the minute anything happened, and again if anything needed to be done, he was right on it. In short, we highly recommend Uno, and Mike, knowing what a remarkable job he did, over many weeks, to get us our loan. He got us a great deal, with far better rates than we expected, so we couldn't be happier. In fact, without doubt, you'd be hard pressed to find a more personable, sharp, hard working, dedicated professional who clearly prides himself on getting his customers standout results.
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Dylan Aubrey
May 31, 2025
5 stars for our service reviews from clients
Jesse did a great job with helping me secure my loan, will be using him again in the future
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Tom Deal
May 30, 2025
5 stars for our service reviews from clients
This is the second time I’ve worked with Mike Parsons, and I wouldn’t go anywhere else for mortgage advice. He’s extremely knowledgeable, responsive, and always happy to help. Mike takes a consultative approach, presenting clear options and making the whole process stress-free. Friendly, professional, and genuinely invested in getting the best outcome. Highly recommend and will definitely use him again!
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