What exactly does UNO do?

UNO is Australia's Online Mortgage Broker focused on delivering Unparalleled Service to Australian's with a home loan.

UNO Home Loans is first and foremost a mortgage broker. In Australia there are over 16,000 mortgage brokers so finding the right broker for you is critical. We have spent close to 10 years and 10s of millions of dollars building UNO into Australia's Online Mortgage Broker.

This means that 100% you're working with a person but that the service is optimised end to end to not require face to face, inface to be better without it.

At UNO we understand that as a mortgage broker we in reality have access to the same lenders and products as other mortgage brokers so trying to convince you that we have the 'best rates' or 'best products' is disingenuous. What we focus on is our ability to deliver the best service and best outcome.

The best service comes from bringing together

  • The best people (in terms of service)
  • The best expertise (in terms of credit knowledge)
  • The best processes
  • The best technology to support all three of the above

This task is neverending. As one of the few mortgage broking groups that has full control of its technology and with people who have spent their entire career building financial services businesses and technology we're uniquely equipped to bring these facets together.

The outcome for you as the client is a service experience that is second to none, but don't take our word for it, read the countless 5 star google reviews our clients have provided.

The other factor is your UNO Broker. UNO is a company but not the actual broker you work with. The actual broker is a self employed individual who is operating as a broker and building their broking business in partnership with UNO. We have designed our proposition to attract and support the highest performing brokers in terms of service, ethics and credit knowledge. We provide a range of services to ensure your UNO broker can spend more time with you as a customer and less time dealing with the unbelievable amount of back office admin required to get a home loan application through any lender.

Ultimately UNO (the company) and your UNO broker are here to help you for the entire time you have debt. Our proposition and service is best suited to people who are too busy to try to do all this themselves, understand the value of expertise for a high value, infrequent transaction like a home loan and want to work with high quality, proactive professionals and preferably the same person over an extended period of time

Whether you're in the city or a regional area (or even overseas), if you're buying your first home, your next home or investment property UNO can help you get this sorted. We can handle all range of complex lending from company, trust, self-employed, expat, SMSF and more. With a national footprint of brokers we can find the best broker to suit your personal situation so you get best in industry service and outcomes

5 stars for our service reviews from clients

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TESTIMONIALS

What our customers are saying

Lahnie Cooper
March 26, 2025
5 stars for our service reviews from clients
Jake Wood was a pleasure to work with and made this process extremely easy for me! I highly recommend Jake and the team at Uno.
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Daniel Demosthenous
March 18, 2025
5 stars for our service reviews from clients
The team at UNO were absolutely fantastic at helping me set up and organise my new property purchase, Andrew answered all my questions promptly and went over and beyond to reassure me at any stage with his abundance of knowledge of the matter, also a big thank you to Dalby and Jena for helping with the process as well.
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Sheree Tidswell
February 20, 2025
5 stars for our service reviews from clients
Scott Wilkinson and the team at Uno Mortgages were exceptional to work with. They were proactive, took the initiative at every stage, and kept us well-informed throughout the process. Their patience and relaxed approach made everything feel seamless, and we truly felt supported in achieving the best outcome for our needs. We highly recommend Scott and the Uno team for their professionalism and dedication!
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Jaio Seto
February 19, 2025
5 stars for our service reviews from clients
Paul is great to deal with, he made the whole process super easy!
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Ankur
February 12, 2025
5 stars for our service reviews from clients
Shelley and the team at UNO Home Loans have been amazing to deal with. The process has been very smooth. I would highly recommend their expertise.
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Rich N
February 6, 2025
5 stars for our service reviews from clients
Mike Parsons was so good. He went in to bat for us with the bank and the valuers and everything went smoothly, eventually!! - One is always waiting for banks it seems... Mike gave us clear and concise information and time-frames during the whole process and was super friendly and way to deal with. Highly recommend Uno and Mike.
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Baron Wills
January 21, 2025
5 stars for our service reviews from clients
Scott was referred by a mate of mine whom I've known for years back in Novemberof 2024. Shared my goals and what my ideal outcomes were and had one of the quickest and easiest turnarounds I've ever experienced thanks to Scott. He was easy to work with with allowed me to go at my own pace. When I had questions Scott took the time to help me understand in a way that made sense to me. We finalised our transactions a month later and settlement couldn't have been more easier. Thank you Scott and his amazing team at Uno home loans. I highly recommend and will be looking to partner with Scott and his team again on my next investment loan.
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Theresa Liebenberg
January 15, 2025
5 stars for our service reviews from clients
Paul Davey was our mortgage broker for the purchase of our first home in Australia. We were very anxious about purchasing a home less than one year in the country. Paul's initial consultation was great and we did not even consider any other avenues. Right through the process, he kept us informed and utilised whatever additional expertise from Uno to get us an approved mortgage. Straightforward and efficient! We highly recommend Paul and Uno for the purchase of your new home. Theresa and Johan
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Mark
January 10, 2025
5 stars for our service reviews from clients
We were recently approved for finance with Scott Wilkinson at UNO Home Loams. Scott was friendly and professional the whole way through the process and obtained the finance for us when many others had said they wouldn’t be able to. Thanks to Scott we were able to get everything done and settled in quite a short amount of time considering the complexity of the deal. We knew where we stood the whole way and no details were hidden or forgotten . Thanks Scott you are highly recommended by myself and my Wife.
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Lise Ioane
December 30, 2024
5 stars for our service reviews from clients
Paul Davey and the team were amazing! As Kiwi's who have moved to Australia I wanted to use someone back home or who had experience with helping FHB in Australia. Paul answered all of our questions in a timely manner and helped us to secure the home loan and move into our new home. We had a few meetings with Paul and he did all the the work so us, we just filled in the required paperwork and he and the team did the rest. We dealt with Dalby for the last part of the process and he was also amazing! Highly recommend Paul and the team! Thanks Paul, Dalby and the team and UNO Home Loans.
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Neil Venkataramiah
December 20, 2024
5 stars for our service reviews from clients
Mike Parsons: Working with Mike was amazing. My wife and I were a couple from Sydney that had a 7 year stint overseas. On moving back, our loan had gone from Interest Only to Principal and Interest. The challenge: to get 2 recently re-patriated Aussies on an Interest Only loan. With only 1 year of Oz financials. And with income from an overseas company. We had equity in our property, but the ability to service was the issue. A very tough brief. Step in Mike. He contacted all his lenders, knowing that this was a unique situation. He never let up and followed through with calls and whatsapps at every stage of the process. We simply could not have got our Interest Only loan if it wasn’t for Mike. I highly recommend Mike for any loan or re-finance that you’re looking at. His attention to detail and ability to find creative solutions is second to none. And most importantly - he's a good guy that will guide you through the whole process in what can be a stressful time. Steph and Neil
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Philip Smith
December 20, 2024
5 stars for our service reviews from clients
Mike Parsons provided my wife and I outstanding service for our home loan. I have never dealt with someone who is so helpful and goes the extra mile and provides such excellent service the way Mike did. Highly recommend Mike as your broker for all investment/home loans you won’t be disappointed.
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