What exactly does UNO do?

UNO is Australia's Online Mortgage Broker focused on delivering Unparalleled Service to Australian's with a home loan.

UNO Home Loans is first and foremost a mortgage broker. In Australia there are over 16,000 mortgage brokers so finding the right broker for you is critical. We have spent close to 10 years and 10s of millions of dollars building UNO into Australia's Online Mortgage Broker.

This means that 100% you're working with a person but that the service is optimised end to end to not require face to face, inface to be better without it.

At UNO we understand that as a mortgage broker we in reality have access to the same lenders and products as other mortgage brokers so trying to convince you that we have the 'best rates' or 'best products' is disingenuous. What we focus on is our ability to deliver the best service and best outcome.

The best service comes from bringing together

  • The best people (in terms of service)
  • The best expertise (in terms of credit knowledge)
  • The best processes
  • The best technology to support all three of the above

This task is neverending. As one of the few mortgage broking groups that has full control of its technology and with people who have spent their entire career building financial services businesses and technology we're uniquely equipped to bring these facets together.

The outcome for you as the client is a service experience that is second to none, but don't take our word for it, read the countless 5 star google reviews our clients have provided.

The other factor is your UNO Broker. UNO is a company but not the actual broker you work with. The actual broker is a self employed individual who is operating as a broker and building their broking business in partnership with UNO. We have designed our proposition to attract and support the highest performing brokers in terms of service, ethics and credit knowledge. We provide a range of services to ensure your UNO broker can spend more time with you as a customer and less time dealing with the unbelievable amount of back office admin required to get a home loan application through any lender.

Ultimately UNO (the company) and your UNO broker are here to help you for the entire time you have debt. Our proposition and service is best suited to people who are too busy to try to do all this themselves, understand the value of expertise for a high value, infrequent transaction like a home loan and want to work with high quality, proactive professionals and preferably the same person over an extended period of time

Whether you're in the city or a regional area (or even overseas), if you're buying your first home, your next home or investment property UNO can help you get this sorted. We can handle all range of complex lending from company, trust, self-employed, expat, SMSF and more. With a national footprint of brokers we can find the best broker to suit your personal situation so you get best in industry service and outcomes

5 stars for our service reviews from clients

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Considering a purchase or refinance?

Try Plans by UNO

Mortgage calculators completely reimagined
Get Started
☎️ 🚫 No cold call promise
Orange square icon with a black network-like symbol and the words 'Good' in green twice and 'Bad' in red in the bottom right corner on a white background.ANZ logo next to the words 'Possibly' in orange and 'Good' twice in green on a white background.White rectangular shape with rounded, scalloped corners on a transparent background.Logo with blue and purple geometric shield shape on left and three green words 'Good' arranged in a triangular layout on right.A dark blue letter Q with a red and turquoise diagonal arrow inside it, followed by the word 'Possibly' in orange, and the word 'Good' twice in green font on the right side.White rectangular shape with rounded, scalloped corners on a transparent background.Macquarie Bank logo on the left with the word 'Possibly' in orange and 'Good' written twice in green on the right.Suncorp Bank logo with the word Good repeated three times in green text on a white background.Yellow diamond shape with a black folded corner followed by the word 'Good' repeated three times in green text on a white background.

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TESTIMONIALS

What our customers are saying

Angela
June 11, 2026
5 stars for our service reviews from clients
We had a fantastic experience working with Jesse and the team at UNO. Jesse made the refinancing process incredibly smooth and stress-free, keeping us informed every step of the way and always being available to answer our questions. We couldn't be happier with the outcome and would highly recommend Jesse to anyone looking for a mortgage broker. Thanks again!
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Aleisha Smith
June 8, 2026
5 stars for our service reviews from clients
Paul was awesome for us, he made the process so easy and stress-free. We highly recommend him to anyone looking for a new home loan.
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Syn
May 26, 2026
5 stars for our service reviews from clients
Scott is an outstanding broker! Nothing was ever too difficult - steered us in the best direction for our situation which wasn't the easiest! Always kept us abreast of what was achievable even when we didn't think it was. Created realistic expectations without losing site of the the ultimate goal. This is our second time working with Scott and his team at UNO and it was a no-brainer to return. They've earned our trust :) Highly recommend Scott if you want a knowledgeable, reliable and genuinely supportive broker - especially for this rollercoaster ride ! Thanks again Scott !!
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Nicole Fornal
May 26, 2026
5 stars for our service reviews from clients
Nathalie Pelissier was professional yet empathetic to liaise with, making the whole remortgage process so easy. Excellent communication - we always knew which step we were at and able to ask for assistance if needed. Will definitely recommend Nathalie to friends and family.
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Kassia Daley-smith
May 19, 2026
5 stars for our service reviews from clients
We had a generally good experience working with Paul Davey during the process of buying our home. Communication was okay throughout, and he was helpful in guiding us through the different steps along the way. Overall, everything was handled fairly smoothly and we appreciated the support provided.
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Avneel Deo
May 15, 2026
5 stars for our service reviews from clients
Huge thanks to Scott Wilkinson for helping me secure my home loan and getting the deal settled smoothly meeting settlement. He went above and beyond throughout the whole process, he gave the real estate agents strong confidence in the deal, which definitely helped get the purchase across the line. Couldn’t recommend him enough — professional, reliable, and genuinely cares about getting the best outcome for his clients. Absolute legend. Thank you once again Scott
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moon
May 13, 2026
5 stars for our service reviews from clients
Everything went smoothly thanks to Jake de Ruyter, he was on top of everything before we even had to ask and we didn't have to worry about a thing. THANK YOU JAKE!
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Jack Chai
May 10, 2026
5 stars for our service reviews from clients
We had a fantastic experience working with Mike Parsons. We came to him with a relatively complicated financial situation that required more than just a standard application, and Mike was incredible at navigating the complexities. He didn't just give us one path forward; he provided several well-thought-out solutions tailored to our needs. Throughout the entire process, Mike’s communication was seamless. He followed up regularly and ensured we were kept posted at every milestone, which took a lot of the stress out of the experience. Thanks to his expertise and persistence, we successfully secured our loan. If you’re looking for a broker who is proactive, knowledgeable, and genuinely committed to getting a result, we highly recommend Mike!
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Andrew Ockrim
May 8, 2026
5 stars for our service reviews from clients
Great experience with Uno. JAKE DE RUYTER was outstanding and delivered on the loan package proposed, where other brokers failed. Consultative, professional and responsive; got everything sorted when any problems arose, as they always do in finance. Just let him do his thing and it all gets done. Highly recommended.
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Sean Elliman
May 7, 2026
5 stars for our service reviews from clients
Couldn’t recommend Paul Davey enough. As first home buyers, he made the whole process so much easier and less stressful. Always quick to reply, happy to answer any questions, and genuinely went above and beyond to help us secure our first home. Thanks again Paul, we really appreciate all your hard work!
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Symone Macleod
April 28, 2026
5 stars for our service reviews from clients
Paul and his team were amazing. We were new to Australia from NZ and he was so helpful and we got into our own house with ease. Thanks Paul - would highly recommend
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Luke Sandy
April 22, 2026
5 stars for our service reviews from clients
Couldn’t recommend Mike Parsons highly enough. He’s a great communicator who guided us through every stage of the application and made the whole process feel easy.
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