What exactly does UNO do?

UNO is Australia's Online Mortgage Broker focused on delivering Unparalleled Service to Australian's with a home loan.

UNO Home Loans is first and foremost a mortgage broker. In Australia there are over 16,000 mortgage brokers so finding the right broker for you is critical. We have spent close to 10 years and 10s of millions of dollars building UNO into Australia's Online Mortgage Broker.

This means that 100% you're working with a person but that the service is optimised end to end to not require face to face, inface to be better without it.

At UNO we understand that as a mortgage broker we in reality have access to the same lenders and products as other mortgage brokers so trying to convince you that we have the 'best rates' or 'best products' is disingenuous. What we focus on is our ability to deliver the best service and best outcome.

The best service comes from bringing together

  • The best people (in terms of service)
  • The best expertise (in terms of credit knowledge)
  • The best processes
  • The best technology to support all three of the above

This task is neverending. As one of the few mortgage broking groups that has full control of its technology and with people who have spent their entire career building financial services businesses and technology we're uniquely equipped to bring these facets together.

The outcome for you as the client is a service experience that is second to none, but don't take our word for it, read the countless 5 star google reviews our clients have provided.

The other factor is your UNO Broker. UNO is a company but not the actual broker you work with. The actual broker is a self employed individual who is operating as a broker and building their broking business in partnership with UNO. We have designed our proposition to attract and support the highest performing brokers in terms of service, ethics and credit knowledge. We provide a range of services to ensure your UNO broker can spend more time with you as a customer and less time dealing with the unbelievable amount of back office admin required to get a home loan application through any lender.

Ultimately UNO (the company) and your UNO broker are here to help you for the entire time you have debt. Our proposition and service is best suited to people who are too busy to try to do all this themselves, understand the value of expertise for a high value, infrequent transaction like a home loan and want to work with high quality, proactive professionals and preferably the same person over an extended period of time

Whether you're in the city or a regional area (or even overseas), if you're buying your first home, your next home or investment property UNO can help you get this sorted. We can handle all range of complex lending from company, trust, self-employed, expat, SMSF and more. With a national footprint of brokers we can find the best broker to suit your personal situation so you get best in industry service and outcomes

5 stars for our service reviews from clients

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TESTIMONIALS

What our customers are saying

Shona Vetenibua
January 5, 2026
5 stars for our service reviews from clients
We can’t recommend Paul highly enough. He truly went above and beyond for us and made what could have been a stressful process feel simple and manageable. Paul’s communication was clear and honest from the start. He was straight up about everything, provided us with a clear list of what we needed to supply, and then took care of the rest. He was transparent throughout the entire process and always took the time to answer our questions — no matter how big or small. As first-home buyers purchasing in a new country, we were nervous going in, but Paul made the whole experience easy and reassuring. We felt supported every step of the way and genuinely appreciated his professionalism and guidance. Very appreciative of everything Paul did for us — we couldn’t have done it without him.
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Miten Chauhan
December 31, 2025
5 stars for our service reviews from clients
We had the pleasure of working with Paul Davey to secure a home loan for our first home. Paul was extremely knowledgable and helped make the entire journey of securing a property in Australia a breeze. We can't thank you enough for everything you did Paul, you are a true legend. Thank you very much! We'll be back for our next property.
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Jamal Miller
December 29, 2025
5 stars for our service reviews from clients
Mike was recommended to us by a friend and exceeded expectations. He was extremely informative, patient, and flexible, and made our first home purchase a smooth experience. Beyond securing a great rate, the real value was how he managed all communication between solicitors, lenders, and other parties. This made settlement seamless and was incredibly helpful for us as time-poor buyers. Highly recommend.
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Tutana Outram
December 20, 2025
5 stars for our service reviews from clients
Jesse provided exceptional guidance throughout our refinance, home sale, new purchase, and the construction loan for our family home. His professionalism, clear communication, and attention to detail made every stage of the process seamless. Highly recommended.
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Stephen Hutchinson
December 18, 2025
5 stars for our service reviews from clients
We would like to thank Scott Wilkinson for all of his help refinancing our home loan. The service was excellent. Highly recommend Scott and UNO.
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Alice V
December 5, 2025
5 stars for our service reviews from clients
great experience - very supported throughout the whole mortgage arrangement process
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Cassie Ninness
December 1, 2025
5 stars for our service reviews from clients
Jake was fantastic when refinancing our home loan. The whole process was made so easy by Jake who had a lot of knowledge, was attentive and kept us well informed through the whole process. Such an easy and positive experience and I would recommend him and his services to anyone.
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Kobe Ferguson
November 29, 2025
5 stars for our service reviews from clients
I had the absolute pleasure of working with Jake de Ruyter on our home loan application, and I couldn’t recommend him highly enough to anyone looking to finance a new home. From his lightning-fast response times to his extensive knowledge across every stage of the process, Jake has been a breath of fresh air during what can be a very stressful period. He made sure we understood each step clearly and took the time to explain anything we weren’t familiar with in a way that genuinely made sense. Jake went above and beyond to find the best option for our specific situation, and his dedication has truly set him apart. We will absolutely be using Jake for all future finance needs. Highly recommended
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Riley Nicoll
November 29, 2025
5 stars for our service reviews from clients
My partner and I have just bought our first home and Jake de Ruyter helped us arrange our finance. Jake was an absolute pleasure to deal with. He made the process smooth, stress-free, and straight-forward. He displayed professionalism and open communication throughout the process and was quick to act on every piece of correspondence. We are so happy and will 100% be doing all our future finance through Jake.
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Chris Whiteman
November 29, 2025
5 stars for our service reviews from clients
We chose Paul as our mortgage broker because, as fellow Kiwis, we wanted someone who truly understood us and how we work - and we’re so glad we did. His communication was exceptional from start to finish, always quick to respond (even to our many questions!) and incredibly clear throughout the entire process. Paul secured our loan super quickly and guided us through each step with confidence and ease. Buying a home in Australia can feel overwhelming, but he made everything feel straight forward and stress-free. We would recommend Paul all day long to anyone looking to purchase a home in Australia, and we will absolutely use him again when the time comes. Thank you, Paul - you’ve been amazing.
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Josh Rochford
November 28, 2025
5 stars for our service reviews from clients
Paul and the Team and UNO were fantastic. Very informative and extremely efficient.Highly recommend. Thanks again Paul
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Kealan Kelly
November 27, 2025
5 stars for our service reviews from clients
Mike and team were an absolute pleasure to work with. Super friendly and professional throughout and got us excellent rates
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