Need to move fast on a home loan? Maybe it's time to consider a digital lender.

Home loans from digital lenders are a popular option for home buyers looking for an alternative to traditional banks.

We all shop online, bank online, chat and socialise online, buy home or car insurance and plane tickets online - why not consider doing your home loan online?

Imagine this: cutting down on paperwork, no more driving around looking for a parking spot to visit your broker at their offices, and best of all - possibly a quicker approval time.

Now I know what you're thinking - is this even safe, will they even last, am I protected as I would be with one of the big four banks?

These are all valid questions. And the short answer is, yes. Here's why.

What are digital lenders?

A digital lender is a lender who has an application process that is completely or predominantly over the internet, saving customers time and providing them with competitive rates.

Although you may not have heard of a digital lender before, it doesn't mean they're untrustworthy. Most of these companies are owned or funded by a larger lender - even the smallest lender is required to adhere to Australian financial regulations.

What you might not realise is that when you take out a home loan, it is the lender who is taking the risk - not you. If for some reason a lender closes, your home loan is likely to be sold to another lender.

Therefore, this should have very little effect on your repayments and the only change will be the company servicing your loan.

Here's a little more information about some of the digital lenders, including which organisations fund or support them, and the digital innovations they offer:

  • 86 400 - One of Australia's first smartbanks (a digital, branchless bank), 86 400 was acquired by UBank in January 2021.
  • UBank - This entirely digital lender is backed by NAB, one of the nation's largest banks.
  • Tic:Toc - This startup claims to be able to process your mortgage application faster. They're backed by Bendigo and Adelaide Bank.

Not all digital lenders will work with a broker but UNO has a range of lenders including digital lenders so you can get the best of both worlds if a digital/online process is your thing

If you are concerned about the safety of a digital lender, you should check that they have a Australian Credit Licence (ACL). Lenders should list their ACL number at the bottom of their webpage. This number can be cross-referenced with ASIC Connect's databases.

What are the benefits of using a digital lender?

Lower rates

Digital lenders have the benefit of lower overheads, as they don't have to run and manage in-store branches, therefore they can then pass greater savings onto the customer - you in the form of lower interest rates. Many of the digital lenders listed offer loads of innovative technology and a wide product range to suit a variety of customers.

Convenience

Digital lenders also have a heavy focus on delivering user-friendly websites and application portals that allow customers to speed through the process, offering faster approvals than traditional lenders. They also offer the ability to complete your mortgage application process from home rather than having to visit a bank branch.

Speed

Lenders who have a heavily digitised application process can process loans a lot faster than more manually driven lenders. In some cases they can offer unconditional approvals in under 24 hours for completed applications.

They achieve this through use of electronic ID checks and automated verification of income, expenses and credit.

Less Hassle

Typically digital lenders shine in the parts of the process that are annoying to do physically such as

  • Verification of Identity; avoid a trip to the post office or bank branch
  • Mortgage Documents; sign all your documents digitally instead of having to find a decent printer and scanner
  • Valuations; a lot will rely on an online valuation instead of having to send a valuer around to your house
  • Digital account openings; no need to go into a branch to open or set up the bank account that comes with your new home loan

Are there any downsides?

For regional properties

Some smaller digital lenders aren't able to provide finance for regional property as they can be regarded as higher risk. However, UNO partners with over 30 lenders including those with access to finance rural property.



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Luke Sandy
April 22, 2026
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Couldn’t recommend Mike Parsons highly enough. He’s a great communicator who guided us through every stage of the application and made the whole process feel easy.
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I cannot recommend Jessica Southerwood enough. She made the experience of purchasing my first home not only smooth and stress free, but genuinely exciting and special. From start to finish, her professionalism, reassurance, and attention to detail made what could have been an overwhelming process feel so enjoyable. She has been an incredible support every step of the way, always available to answer questions, explain the process clearly, and provide guidance with such warmth and care. Her positivity and encouragement truly made a difference, and she was a genuine ray of sunshine throughout the entire journey.
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Nick was an absolute pleasure to work with from start to finish. From our very first interaction, he demonstrated a high level of professionalism, responsiveness, and genuine care. He took the time to clearly explain each step of the process, ensuring I always felt informed and comfortable with every decision being made What really stood out was his depth of knowledge and attention to detail. No question was ever too small, and he was always available to provide guidance and reassurance whenever needed. His ability to navigate any challenges that arose with ease and confidence made the entire experience feel seamless and stress-free Nick truly goes above and beyond for his clients, and it shows in the quality of his work and the level of service he provides. I felt fully supported throughout the entire journey and couldn’t have asked for a better experience. I would highly recommend his services to anyone looking for someone reliable, knowledgeable, and genuinely invested in achieving the best outcome for their clients
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We couldn’t be happier with the support Nick provided in helping us finalise both our car finance and business loan. He made the entire process seamless and took a lot of the pressure off us. Nick was thorough, proactive, and always one step ahead, ensuring everything was handled efficiently and without delays. He broke things down in a way that was easy to understand and made sure we were comfortable every step of the way. What really stood out was his dedication and commitment to getting things across the line smoothly. It’s rare to find someone who genuinely cares about the outcome as much as he does. Exceptional service from start to finish, highly recommended!!
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We had an outstanding experience working with Nick to settle both our car loans and business loan. From start to finish, he was professional, knowledgeable, and incredibly efficient. Nick took the time to understand our situation, explained everything clearly, and ensured the entire process was smooth and stress-free. His attention to detail and commitment to getting the best outcome for us really stood out. What we appreciated most was his responsiveness and genuine willingness to go above and beyond to make things happen. It’s not often you come across someone so reliable and easy to deal with. Highly recommend Nick to anyone looking for finance solutions, truly a 5-star service!
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I can’t recommend my mortgage broker Jessica Southerwood and the UNO team highly enough. From start to finish, they made what felt like an overwhelming process so much easier for me. They took the time to truly understand my situation and worked tirelessly to refinance my Investment home loan and consolidate debts into a structure that actually works for me and my family. Not only did they secure us a great rate, but they also gave us clarity, confidence, and a clear path forward with our finances. Their communication was outstanding throughout and always available to answer questions and explain things in a way that made sense. Thanks to their expertise and dedication, I am now in a much stronger financial position and can focus on what matters most for our family. If you’re looking for someone who genuinely cares and delivers results, I wouldn’t hesitate to recommend Jess and the UNO team. Thanks again.
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