Helping those less fortunate than us

As we are an active home loan manager that helps people achieve their dream of buying a home, it makes sense that we also help people experiencing homelessness.

Helping those less fortunate

At uno, we help Australians find the best home loan deal for their circumstances. For our customers, buying a home is probably the biggest purchase they’ll make in their lifetime and we don’t take the enormity of this fact lightly.

We also realise that while the profile of our customers – and how much they need to borrow for a loan – varies greatly, one thing unites them all. They have financial security and the good fortune to own or be able to buy a home.

There are segments of the community, however, that are not so fortunate. Many people do not have access to safe or suitable accommodation or live in dwellings that are inadequate.

As uno is an active home loan manager that helps Australians achieve their dream of buying a home, it makes sense that we reach out and support those in our community who are experiencing homelessness.

What is homelessness?

Homelessness doesn’t discriminate. It can affect anyone – our neighbours, our friends, our family. Sometimes homelessness is a result of something as simple as losing your job, your car breaking down or an event or incident that stops you from being able to pay rent or accommodation expenses.

The facts are dismal. More than 100,000 Australians will experience homelessness tonight. A staggering 42% of them are under the age of 24.

The Salvation Army’s Sydney Streetlevel MissionServices

uno is proud to have launched a partnership with The Salvation Army’s Sydney Streetlevel Mission (SSLM) in Surry Hills. This is our community: uno’s offices are based here.

People who are homeless often need some help getting back on their feet. SSLM is a place where people experiencing homelessness are invited to come and connect with others in the community. They can come in for coffee, have a shower, do some laundry and even stay for lunch.

How UNO plans to help

UNO will help SSLM by volunteering in the kitchen and Salvos Store (where much of SSLM’s funding comes from), preparing lunch and making coffee. We also plan to donate toys and food for the Christmas appeal and provide staff to help prepare lunch for the Annual Christmas Lunch.

We plan to raise funds to contribute to new computers, outdoor gym equipment, awning/shade cloth and swags and hold group sessions on how to use computers.

At uno, we look forward to supporting this inspirational organisation in the coming months.

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What our customers are saying

Matt Rose
July 11, 2025
5 stars for our service reviews from clients
We’re incredibly grateful to Mike Parsons for his outstanding support and expertise. Mike took the time to genuinely understand our unique situation and demonstrated a deep level of knowledge and insight throughout the process. His ability to assess our needs and apply tailored solutions made all the difference. Thanks to his thoughtful approach and professionalism, we were able to achieve an ideal outcome that perfectly suited our circumstances. We highly recommend Mike to anyone looking for a knowledgeable and client-focused professional who truly goes the extra mile.
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Get About Guy
July 10, 2025
5 stars for our service reviews from clients
The UNO Home Loans team provided a great experience. I'm an expat Aussie living in the UK who was looking for an investment property back home in Australia. Mike and the team guided me through the whole process from giving me an initial indication of how much I could borrow, to finding me a lender with an appropriate loan that met my needs, and finally through the settlement process with the bank. The team were always available to answer my questions very promptly. The whole experience was very easy and hassle free.
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Kylie Morgan
July 8, 2025
5 stars for our service reviews from clients
Scott and the team were amazing. The entire process was so simple and so fast! Thank you!
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Gillian Kearon
July 6, 2025
5 stars for our service reviews from clients
I highly recommend Mike Parsons as a mortgage broker. I couldn't fault the service provided by UNO. Thanks Mike!
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John Carlo Penaflor
June 24, 2025
5 stars for our service reviews from clients
Amazing service from Scott. Efficient, clear and fast. Got my homeloan refinanced in record time.
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Rebekah Tolmachoff
June 24, 2025
5 stars for our service reviews from clients
We had a fantastic experience working with Paul at Uno. From start to finish, he was professional, attentive, and genuinely cared about us and our situation. He kept in touch throughout the entire process, always keeping us informed and making everything feel simple and stress-free. Nothing was ever too much trouble, and his support made a big difference. Highly recommend Paul to anyone looking for a reliable and caring broker!
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Sally MacKenzie
June 10, 2025
5 stars for our service reviews from clients
We chose Uno Home Loans from their impressive web site knowing we were going to find it hard, on many fronts, to qualify for a home loan. We were incredibly fortunate to be assigned Mike Parsons as right from the get-go, despite the complexities, he hit the ground running for us. He was incredibly knowledgeable, with years of experience but what was immediately apparent and impressive was that he was totally invested in getting us over the line, doing absolutely everything possible, including working around the clock. Despite it being a relatively small loan in the order of things, Mike never missed a beat, getting docs ready, following up and answering every request from the proposed funder immediately. He kept us informed on progress the minute anything happened, and again if anything needed to be done, he was right on it. In short, we highly recommend Uno, and Mike, knowing what a remarkable job he did, over many weeks, to get us our loan. He got us a great deal, with far better rates than we expected, so we couldn't be happier. In fact, without doubt, you'd be hard pressed to find a more personable, sharp, hard working, dedicated professional who clearly prides himself on getting his customers standout results.
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Dylan Aubrey
May 31, 2025
5 stars for our service reviews from clients
Jesse did a great job with helping me secure my loan, will be using him again in the future
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Tom Deal
May 30, 2025
5 stars for our service reviews from clients
This is the second time I’ve worked with Mike Parsons, and I wouldn’t go anywhere else for mortgage advice. He’s extremely knowledgeable, responsive, and always happy to help. Mike takes a consultative approach, presenting clear options and making the whole process stress-free. Friendly, professional, and genuinely invested in getting the best outcome. Highly recommend and will definitely use him again!
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ShelleyGawith Functional Nutrition
May 27, 2025
5 stars for our service reviews from clients
Paul was amazing to work with. He went out of his way to help us with every last question. He sorted everything out for us, was a wealth of knowledge in terms of who else to use to support us in the buying process. He made moving from New Zealand so easy. He explained everything to us in an easy to understand way. He really worked for us!!! Plus he's such a lovely funny guy, super approachable. Super responsive, has a great team. Totally took care of us in the whole process. I can't wait to use Paul again and would recommend him to every kiwi moving over and all our aussie friends :)
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Matt Carter
May 21, 2025
5 stars for our service reviews from clients
Paul from Uno has been amazing. Made it so easy! Highly recommend and made the finance process much more enjoyable experience for us.
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Timothy Semsarian
May 17, 2025
5 stars for our service reviews from clients
UNO went above and beyond to help my wife and I with our home loan and settlement. Couldn’t recommend them enough - Jake Wood was an absolute legend! Kept us informed during the whole process and was very thorough with his work, even with a very tight timeframe. Thank you again for all your help, and looking forward to continue using your services!
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