How uno's team shaved $45k off Amy's loans

A few days ago, Amy B left us this very kind (and well earned) review. Amy B recently took out a loan with uno after contacting two local brokers – neither of whom, she writes, “maintained any contact” with her. Product review screenshot After seeing uno’s latest ad on TV, Amy B got in touch, hoping to find a better rate on her home loans and a slightly better structure. What struck me about Amy’s review was not that uno was able to help her (that’s our job) and not that her local brokers couldn’t (we hear that a lot). What struck me was the number of uno employees who worked hard to achieve what Amy B wanted – and how easy they made the process for her. Maria listened to her wants and needs and gave her the confidence that uno could help. Stephen shared his knowledge and friendly demeanour and set everything up for a good deal; and Remonda handled the forms and settlement process – with a few other team members stepping in to assist while she went on leave. Amy B writes:

“Remonda would reply almost instantly and no question seemed to be a hassle to her. We settled today and the process has been beyond our wildest dreams. I would recommend uno to anyone and everyone!” What Amy B doesn’t mention is that uno was able to slash her current interest rates and find her rates that were much lower, saving her almost $45,000 in interest over the life of the loan. Even though our name is uno and our plan is to be Number 1, we work as a team. And even though you may have heard amazing things about our exclusive technology, the truth is our people play as important a role in the home loan process. The people at uno do what we do together to help customers like Amy B – and you. Need a winning deal? Get your loanScore now and find out if you’re paying too much for your home loan. Book a call in with UNO

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TESTIMONIALS

What our customers are saying

Kathryn Cretney

November 14, 2024

Paul helped us from day one before we even arrived in Australia so we knew exactly what we needed to prepare. He’s got a tonne of knowledge and was really lovely and supportive to deal with. Helpful and easy going. Would highly recommend - now in our first Aussie home and Paul made the process all very easy!

Sean O'Neill

November 14, 2024

We received excellent service and a tailored solution to our home loan requirements from Uno. Paul kept us informed at all milestone stages and throughout the process he demonstrated a ‘can do’ attitude that ultimately allowed us to get over the line and meet our deadline. We’re most grateful and very impressed. Highly recommend

Crush Huston

November 8, 2024

Paul is an amazing broker. Communicative, responsive and knows his stuff! Highly recommend

Amanda Pearce

November 7, 2024

After just four months in Australia, our New Zealand home sold, prompting us to stop renting and invest locally. We found Paul through a Kiwi Facebook group, and his exceptional service exceeded our expectations. From initial contact, Paul provided clear explanations, friendly communication, and prompt responses to our queries, making our mortgage process remarkably smooth. We highly recommend him.

Dom Saric

November 3, 2024

Mike Parsons went above and beyond to ensure that our refinancing journey was painless and successful. He was communicative, accessible (even working while on holidays!), and his knowledge of the systems at play meant that he picked up on things that other brokers missed. Would 100% recommend Mike, and will definitely be back next time we need a broker.

Ashleigh Breaden

October 31, 2024

Mike Parsons handled our refinance of our home loan with ease and a depth of knowledge that ensured we got the best deal possible for our situation. We didn't have an easy one to solve for with my husband being self employed and we were consolidating finances as well for a car loan. But Mike handled it all for us and once we had provided him with all the documents we literally didn't have to do a thing after that, it was so easy and so quick we are super happy with the experience! Top notch! Highly recommend!!

Kyle Richards

October 10, 2024

Absolute legend, helped me through the first home buyers scheme, explained everything in a way that made sense, was very knowledgeable and a joy to work with.

Chloe S

October 8, 2024

Mike Parsons made it possible for us and the in laws to get 2 pretty complicated home loans. He helped us through everything and we'd be happy to use Mike and the team again for anything we needed. Thanks again!

Sam Rezai

October 2, 2024

I have gone through 6 different mortgage brokers prior to meeting Andrew Wyers. He is the most patient mortgage broker I’ve encountered and also the most knowledgable about the bank’s lending process and products available. It took me 1 year to find a house I was happy with and Andrew was always there to assist with any issues or questions I had; he always return my phone call, even on the weekends or when his away on holidays. The loan process was smooth and I had no complications. The process with Andrew was again nice and easy, he took the time to find and put together the right package that was suited to my situation. I have recommended Andrew to my family & friends and everyone have been grateful and completely satisfied with his service.

S Wilko

September 23, 2024

I had not dealt with Scott or UNO before finding them on the internet. Even as an Australian citizen living and working overseas, I knew obtaining a loan would be difficult. However, Scott went above and beyond what I expected from a mortgage broker. I genuinely don’t think you could find another company that works as hard as they did to get my home loan approved. I cannot recommend them highly enough. Everyone I dealt with at UNO were extremely professional and helpful. If you are looking for a broker, you would be mad not to give them a go. Thanks to Scott Wilkinson, Dalby Bajwa, Jena Lasquite and Andrew Pacini. Shaun.

Shan Liao

September 3, 2024

I had an outstanding experience with Tian Liu. He was incredibly professional and attentive, going above and beyond to meet my needs. His expertise and dedication made the entire process smooth and stress-free. Tian's deep knowledge of the market and commitment to finding the best solutions for his clients truly sets him apart. He was always available to answer my questions and provided invaluable guidance throughout. I highly recommend Tian Liu to anyone in need of a reliable and skilled broker!"

Nathanael Chin

September 3, 2024

Tian Liu provided exceptional service throughout the entire process. His professionalism and keen attention to detail were evident from the start. Tian consistently kept us informed and offered insightful advice that made us feel confident in our decisions. He truly cares about his clients and works tirelessly to ensure the best possible outcome. We couldn't be happier with his assistance and highly recommend Tian to anyone looking for a trustworthy and knowledgeable broker.

How uno's team shaved $45k off Amy's loans

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