How uno's team shaved $45k off Amy's loans

A few days ago, Amy B left us this very kind (and well earned) review. Amy B recently took out a loan with uno after contacting two local brokers – neither of whom, she writes, “maintained any contact” with her. Product review screenshotAfter seeing uno’s latest ad on TV, Amy B got in touch, hoping to find a better rate on her home loans and a slightly better structure. What struck me about Amy’s review was not that uno was able to help her (that’s our job) and not that her local brokers couldn’t (we hear that a lot). What struck me was the number of uno employees who worked hard to achieve what Amy B wanted – and how easy they made the process for her. Maria listened to her wants and needs and gave her the confidence that uno could help. Stephen shared his knowledge and friendly demeanour and set everything up for a good deal; and Remonda handled the forms and settlement process – with a few other team members stepping in to assist while she went on leave. Amy B writes:

“Remonda would reply almost instantly and no question seemed to be a hassle to her. We settled today and the process has been beyond our wildest dreams. I would recommend uno to anyone and everyone!” What Amy B doesn’t mention is that uno was able to slash her current interest rates and find her rates that were much lower, saving her almost $45,000 in interest over the life of the loan. Even though our name is uno and our plan is to be Number 1, we work as a team. And even though you may have heard amazing things about our exclusive technology, the truth is our people play as important a role in the home loan process. The people at uno do what we do together to help customers like Amy B – and you. Need a winning deal? Get your loanScore now and find out if you’re paying too much for your home loan. Book a call in with UNO
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Orange square icon with a black network-like symbol and the words 'Good' in green twice and 'Bad' in red in the bottom right corner on a white background.ANZ logo next to the words 'Possibly' in orange and 'Good' twice in green on a white background.White rectangular shape with rounded, scalloped corners on a transparent background.Logo with blue and purple geometric shield shape on left and three green words 'Good' arranged in a triangular layout on right.A dark blue letter Q with a red and turquoise diagonal arrow inside it, followed by the word 'Possibly' in orange, and the word 'Good' twice in green font on the right side.White rectangular shape with rounded, scalloped corners on a transparent background.Macquarie Bank logo on the left with the word 'Possibly' in orange and 'Good' written twice in green on the right.Suncorp Bank logo with the word Good repeated three times in green text on a white background.Yellow diamond shape with a black folded corner followed by the word 'Good' repeated three times in green text on a white background.

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What our customers are saying

Jayne Calam
March 4, 2026
5 stars for our service reviews from clients
I honestly couldn’t recommend Jake de Ruyter more highly! From start to finish, he was absolutely amazing. He made the entire process smooth, stress-free, and easy to understand. His communication was excellent, he was incredibly quick to respond to emails, phone calls, and messages. No matter what we asked, he got back to us straight away and explained everything clearly, which made the whole process feel so much less stressful. Thank you for such an outstanding experience!
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Anna Webb
February 26, 2026
5 stars for our service reviews from clients
Scott and his team has been absolutely wonderful to work with from start to finish. What could have been a very stressful experience was made so much easier thanks to Scott’s support and dedication. I truly appreciate all the hard work he has put in to help me secure the best outcome possible. I would highly recommend Uno Home Loans to anyone looking for reliable and knowledgeable financial assistance.
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Michael
February 13, 2026
5 stars for our service reviews from clients
I contacted Uno on a whim about refinancing a small loan. Once I was in communication with Mike Parsons, I knew I was in safe hands. He was patient throughout the process and I appreciated his personalised, purposeful and professional service, especially the following up when it was required. Mike also comes highly recommended for his knowledge.
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Desert Rose
February 4, 2026
5 stars for our service reviews from clients
I reached out to Mike Parsons and he was knowledgeable, tailored his advice to my specific situation and offered options which were aligned with my goals. Above all he was understanding and professional.The whole process was smooth and stress-free. Mike offered exceptional service and kept me updated throughout the whole approval process.
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Mac
February 4, 2026
5 stars for our service reviews from clients
I highly recommend Mike Parsons from Uno Home Loans. He is a clear, patient communicator who made the complex loan application and settlement process easy to understand. Mike is very thorough and reassuringly meticulous with documentation. He was generous with his time, always prompt with answers, and handled multiple applications and extensions for us seamlessly, while giving useful advice on loan options along the way, even if it meant more work for him. Most importantly, Mike secured us a great loan when other brokers couldn't. I’ve already recommended him to friends and will continue to do so. The best broker I have used out of the several i have interacted with.
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Christian Hartwig
January 28, 2026
5 stars for our service reviews from clients
Worked with 4 brokers now, 2 from uno one two with lendi. Uno is best, and jake is the best from uno. <3
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Shona Vetenibua
January 5, 2026
5 stars for our service reviews from clients
We can’t recommend Paul highly enough. He truly went above and beyond for us and made what could have been a stressful process feel simple and manageable. Paul’s communication was clear and honest from the start. He was straight up about everything, provided us with a clear list of what we needed to supply, and then took care of the rest. He was transparent throughout the entire process and always took the time to answer our questions — no matter how big or small. As first-home buyers purchasing in a new country, we were nervous going in, but Paul made the whole experience easy and reassuring. We felt supported every step of the way and genuinely appreciated his professionalism and guidance. Very appreciative of everything Paul did for us — we couldn’t have done it without him.
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Miten Chauhan
December 31, 2025
5 stars for our service reviews from clients
We had the pleasure of working with Paul Davey to secure a home loan for our first home. Paul was extremely knowledgable and helped make the entire journey of securing a property in Australia a breeze. We can't thank you enough for everything you did Paul, you are a true legend. Thank you very much! We'll be back for our next property.
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Jamal Miller
December 29, 2025
5 stars for our service reviews from clients
Mike was recommended to us by a friend and exceeded expectations. He was extremely informative, patient, and flexible, and made our first home purchase a smooth experience. Beyond securing a great rate, the real value was how he managed all communication between solicitors, lenders, and other parties. This made settlement seamless and was incredibly helpful for us as time-poor buyers. Highly recommend.
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Tutana Outram
December 20, 2025
5 stars for our service reviews from clients
Jesse provided exceptional guidance throughout our refinance, home sale, new purchase, and the construction loan for our family home. His professionalism, clear communication, and attention to detail made every stage of the process seamless. Highly recommended.
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Stephen Hutchinson
December 18, 2025
5 stars for our service reviews from clients
We would like to thank Scott Wilkinson for all of his help refinancing our home loan. The service was excellent. Highly recommend Scott and UNO.
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Alice V
December 5, 2025
5 stars for our service reviews from clients
great experience - very supported throughout the whole mortgage arrangement process
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